"They were fast and efficient but when we got the ring it didnt fit. I went to get it re-sized at a local jeweler and found out it was a fourth size larger than the size I ordered."
"Thank you so much for everything! The ring looks great and he loves it! Ill be sure to recommend you to everyone I know!!"
"I received my ring I ordered yesterday and it is wonderful. Thank you for all your help and servce:)"
"Good product fast shipping. No problems."
"I never submit testimonials but the customer service at this company is superior to every one I have ever dealt with. The sales people answered the phone right away answered every question I had and told me what to expect with the next steps in my order. I had a custom request and it was filled perfectly way ahead of schedule and for the best price I could find. I would have been shocked to find my bands on my doorstep just days after my order if it wouldnt have been for the fact that they communicated really well regarding the shipping details. I would recommend this company to anyone."
"The rings we chose required customisation. The customisation was a wider band which meant the braid then looked much smaller in reality than the photos on the website. Overall we are pleased with the result but not entirely over the moon with the whole experience.
The final result did not have a wider braid to ensure proportionality of appearance was maintained.
Requests for confirmation of what the customisations were to ensure our order was accurately manufactured was met with a when complete we will confirm the customisations. If undertaken incorrectly it would have been too late to change.
Possibly a more proactive order confirmation earlier in the process could be more useful.