"Good prompt service -
"Dear WB, We loved the rings.
I'd like to take a moment to highlight the excellent customer service provided to me this week by Steve (in shipping?). I ordered two wedding bands a few weeks ago, and the one meant for me wasn't a perfect fit. I returned it once, but the next size down also wasn't a perfect fit. I returned the ring again. In short order Steve expedited the manufacturing of what turns out is the perfect fit and overnighted it to me.
The ring arrived yesterday--one day before my departure for Italy and our wedding--and we couldn't be more pleased with your company. Many thanks to Steve and the other fine folks who helped us out in a pinch.
"I just wanted to thank you for resizing my husband's ring. He absolutely LOVES it and now it fits perfectly! Your customer service representatives were so very helpful and were willing to go the extra mile to make sure that we were satisfied. Good customer service is so hard to come by these days, but you are definitely an exception. The ring arrived safe and sound and looks as new as it did when we sent it. Thank you for all of the fantastic efforts put forth. It means the world to us!!"
"Great group to work with. A top quality product that is always delivered on time or sooner. There is no reason to shop anywhere else. I can not say enough nice things! You will not be disappointed."
"I just wanted to let you know that our rings are FANTASTIC. To be honest I was afraid of buying online, only because I was afraid of the finished product Not being what we saw online. It was actually better than expected. And the shipping was done on time. No hassle. Thank you so much."
"Great experience! Very easy to order and the order came exactly it said in their website"