"The rings we chose required customisation. The customisation was a wider band which meant the braid then looked much smaller in reality than the photos on the website. Overall we are pleased with the result but not entirely over the moon with the whole experience.
The final result did not have a wider braid to ensure proportionality of appearance was maintained.
Requests for confirmation of what the customisations were to ensure our order was accurately manufactured was met with a when complete we will confirm the customisations. If undertaken incorrectly it would have been too late to change.
Possibly a more proactive order confirmation earlier in the process could be more useful.
"I received my ring I ordered yesterday and it is wonderful. Thank you for all your help and servce:)"
"Thank you so much for the speedy response and for the upgrade.
Your customer service is one of the best Iev ever dealt with being a
customer service rep myself I know how important it is and how
difficult it could be with some customers.
Keep up the great work and I will definately be reccomending you guys to
anyone needing wedding bands. I just wish I knew about you sooner adn
ordered my bands from here too."
"Just what we wanted. We tried to buy rings locally but had trouble finding 18k yellow gold bands. WeddingBands.com had exactly what we wanted with a very reasonable price. We ordered and, even with engraving, the rings came within just a few days. They were in nice presentation boxes and fit perfectly. While I hope not to need wedding bands ever again I highly recommend WeddingBands.com. Why pay much higher retail prices just to sit in a jewelry store? Figure out your size and buy your wedding bands from WeddingBands.com. Plenty of choices, great prices and quick service."
"I received the wedding band today and it's perfect. Many thanks!"
"We searched a long time for the perfect band for my fiance. We found a few but the prices were not reasonable. We were looking for a two tone since he preferred white gold but my ring is yellow gold. I wanted them to match in some way. We found a perfect match on WeddingBands.com. My fiance needed a size 13 and the prices were very affordable. We received the rings and were both speechless. The rings were of great quality and fit perfectly. We were very pleased and would recommend this site very highly. We received the rings very promptly."