"The rings we chose required customisation. The customisation was a wider band which meant the braid then looked much smaller in reality than the photos on the website. Overall we are pleased with the result but not entirely over the moon with the whole experience.
The final result did not have a wider braid to ensure proportionality of appearance was maintained.
Requests for confirmation of what the customisations were to ensure our order was accurately manufactured was met with a when complete we will confirm the customisations. If undertaken incorrectly it would have been too late to change.
Possibly a more proactive order confirmation earlier in the process could be more useful.
"I am very impressed with weddingbands.com. We ordered our rings ad of course we ordered the wrong size. I emailed weddingbands and they responded with in a couple of hours with a phone call. They confirmed the changes we needed to make emailed us the return paperwork and with in 2 days of them receiving our return mailed out the new rings. They made the whole experience as easy as could be. We now have rings that fit and my wife and I are very pleased with them."
"This was my second time ordering from WB and I am just as satisfied if not more with my second purchase. Very excellent quality and the BEST customer service I have ever has the pleasure to work with !! I shall return..."
"I asked for fast service I got it. The wedding band was gorgeous. You all are a credit to online merchandise and service."
"I ordered my fiances ring from weddingbands.com and am very pleased with the quality and service. This site offered the best prices I could find and the ring looks exactly as it appeared online. Our wedding is not until August so I can only hope it fits but I am very happy with the service speedy delivery consistent updates on my order and the beauty and quality of the ring. The engraving is hard for me to read but Im old. Thanks!!"
"My fiance and I ordered the heavy polished gold bands. We ordered engraving so we did not expect them to arrive so soon. The quality and beauty of the bands exceeded our expectations. We would definitely recommend weddingbands.com to other couples!"