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"The rings we chose required customisation. The customisation was a wider band which meant the braid then looked much smaller in reality than the photos on the website. Overall we are pleased with the result but not entirely over the moon with the whole experience.
The final result did not have a wider braid to ensure proportionality of appearance was maintained.
Requests for confirmation of what the customisations were to ensure our order was accurately manufactured was met with a when complete we will confirm the customisations. If undertaken incorrectly it would have been too late to change.
Possibly a more proactive order confirmation earlier in the process could be more useful.
7/10."
Carole T.,
New Zealand
3/13/2013
"My beautiful wife of 18 years lost her wedding ring. After checking local jewelry stores for a replacement WeddingBands.com had the exact style size as our original band...PLUS they engraved it with our wedding date FOR FREE! Great service received it within a week of ordering...cant ask for better than that. Thank-you so much WeddingBands.com!"
George W.,
Pennsylvania
3/17/2012
"Very happy with my purchase from weddingbands.com. Great communication and quick secure delivery. Everything was as advertised or better.
Thank you!"
Kenton W,
MN
4/25/2014
"Ordered online after confirming some design changes via email. I got the ring with my specific choices within a week. I am amazed at the speed. The ring is gorgeous and exactly what we wanted.
Dropped the ring on the pavement the minute I got it and it has a nice ding in it but I am sure it can be buffed out - 14k gold is too soft for my abuse.
Overall very good experience start to finish."
Andrea,
Northern California
8/8/2014
"I just wanted to thank you for resizing my husband's ring. He absolutely LOVES it and now it fits perfectly! Your customer service representatives were so very helpful and were willing to go the extra mile to make sure that we were satisfied. Good customer service is so hard to come by these days, but you are definitely an exception. The ring arrived safe and sound and looks as new as it did when we sent it. Thank you for all of the fantastic efforts put forth. It means the world to us!!"
Kathy H.,
8/30/2006
"We ordered new wedding bands for our 20th anniversary. We absolutely LOVE them! They are everything they were advertised to be. The amazing thing about them - we ordered them late and this company went out of their way to make these bands we had them engraved also - and we received them the day before we left on our vacation. We can not say enough about Wedding Bands and show everyone we can our new rings. We couldnt be more pleased with them."
Joe F.,
IL
9/30/2015
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