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OUR CUSTOMERS LOVE US
"The rings we chose required customisation. The customisation was a wider band which meant the braid then looked much smaller in reality than the photos on the website. Overall we are pleased with the result but not entirely over the moon with the whole experience.
The final result did not have a wider braid to ensure proportionality of appearance was maintained.
Requests for confirmation of what the customisations were to ensure our order was accurately manufactured was met with a when complete we will confirm the customisations. If undertaken incorrectly it would have been too late to change.
Possibly a more proactive order confirmation earlier in the process could be more useful.
7/10."
Carole T.,
New Zealand
3/13/2013
"Excellent service and excellent quality!"
Anna L.,
Texas
3/11/2011
"I have never ordered a ring on-line before let alone a wedding band with engraving. I ordered the heavy 14k gold plain band for our 30th anniversary and it is absolutely beautiful! The engraving is perfect and it is everything I expected and more.
I was sent emails throughout the entire process advising that status of my order.
THANK YOU SO VERY MUCH!!"
Theresa,
Bronx NY
12/17/2017
"Thank you so much for the speedy response and for the upgrade.
Your customer service is one of the best Iev ever dealt with being a
customer service rep myself I know how important it is and how
difficult it could be with some customers.
Keep up the great work and I will definately be reccomending you guys to
anyone needing wedding bands. I just wish I knew about you sooner adn
ordered my bands from here too."
M.P.,
NY
7/16/2010
"I received the wedding band before noon today. You guys did a beautiful job. Thanks so much! Gail"
Gail W.,
VA
1/16/2007
"Ordering was very easy their ring sizing kit was very helpful. Arrived on time and as expected. The rings were exactly as described. Order with confidence!"
Teo,
Connecticut
12/12/2010
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