"The rings we chose required customisation. The customisation was a wider band which meant the braid then looked much smaller in reality than the photos on the website. Overall we are pleased with the result but not entirely over the moon with the whole experience.
The final result did not have a wider braid to ensure proportionality of appearance was maintained.
Requests for confirmation of what the customisations were to ensure our order was accurately manufactured was met with a when complete we will confirm the customisations. If undertaken incorrectly it would have been too late to change.
Possibly a more proactive order confirmation earlier in the process could be more useful.
"I was skeptical about buying a ring over the internet but after shopping around at the jewelers here in Chico Ca.I found this website and I compared. The pricesselection weightfinish and service was incredible. I needed it in 2 days and it arrived as promised. My husband has had compliments on the the ring width weight and finish. Thank you for making it affordable and pleasent. A teacher in Corning Ca."
"Excellent quality unbeatable price
Well done guys"
"I ordered a band to wear while I work as I wear gloves and am in water all day long. I work with chemicals and my diamond is just too risky. This band came quickly and exactly as pictured! It was inscribed with my wedding date. I havent taken it off since I received it. I LOVE IT!! Thank you !!!"
"The rings arrived within 2 weeks and looked just as nice as they appeared in the picture. When I asked about having the rings engraved after the wedding the customer service rep said they will do it free of charge. It was a good choice."
"Excellent craftsmanship and beautiful to look at. We searched many stores in our area and were not able to find what we wanted. It was surprising to find online what we were looking for that were timely and reasonably priced. We are very happy with our purchase and feel that it was well worth it."