"The rings we chose required customisation. The customisation was a wider band which meant the braid then looked much smaller in reality than the photos on the website. Overall we are pleased with the result but not entirely over the moon with the whole experience.
The final result did not have a wider braid to ensure proportionality of appearance was maintained.
Requests for confirmation of what the customisations were to ensure our order was accurately manufactured was met with a when complete we will confirm the customisations. If undertaken incorrectly it would have been too late to change.
Possibly a more proactive order confirmation earlier in the process could be more useful.
"This the BEST online jewelry shop.From ordering to delivery this company will not fail you. I had an issue with my return/exchange because the mail man did not deliver my ring to their office. Odessa made every effort to even contact their local post office to ensure receipt of my returned item. The price and the quality of the product cannot be beaten by any other jewelers out there.I will definitely order our next rings here. Thank you wedding bands. Sorry for the late testimonial."
"The wedding band I ordered is just what I wanted. It is just as described in the offering. I am very happy with the ring the price and service. Thank you Wedding bands.com"
"Couldnt believe that I sent my ring back too small and it was back on my hand less than three days later. The young man I spoke to in Customer Service was great and the whole experience will encourage me to spread the word. Prices were great too after having shopped around locally for a wedding band to replace a lost one. Im a very happy customer!
J. G. S.,
"I have received the package this morning, I really appreciate the effort, thank you and I hope we will do business again.
Warm regards, "
"Quality appearance color and description on the site was true to the actual ring received. Great ring...simple but elegant with no complaints."