"Dear WB, We loved the rings.
I'd like to take a moment to highlight the excellent customer service provided to me this week by Steve (in shipping?). I ordered two wedding bands a few weeks ago, and the one meant for me wasn't a perfect fit. I returned it once, but the next size down also wasn't a perfect fit. I returned the ring again. In short order Steve expedited the manufacturing of what turns out is the perfect fit and overnighted it to me.
The ring arrived yesterday--one day before my departure for Italy and our wedding--and we couldn't be more pleased with your company. Many thanks to Steve and the other fine folks who helped us out in a pinch.
"Our WeddingBands experience was wonderful like our whole wedding. We only had five days between the ring sizing and the wedding. With the free plastic sizing rings finding the right size was a breeze. Even with free engraving our rings were ready in two days and shipped to our wedding resort with time to spare. Throughout customer service was friendly and responsive. I can think of no better place to get a beautiful ring!"
"Beautiful workmanship. Unique. Perfect fit. I and my soon-to-be husband love it. It is solid not a shell of a ring like many in jewelry stores.
Very pleased with my purchase."
"Thank you for your great service! The delivery of my fiances wedding band was very quick it was a perfect fit also! And it looks great! Would definitely purchase from your site again- "
"Even though I have made purchases online I had some trepidation about buying gold jewelry especially our wedding bands online. However after reading MANY of the online testimonials and one clarifying phone call with the company I felt more at ease. Then we received our wedding bands but neither one fit. Feeling a little panicked I called the company and they couldnt have been nicer or more helpful! They immediately sent me an email outlining my concern and the information needed to mail back the rings. My partner was lucky because on the 2nd try his fit perfectly. Mine however needed to be returned a 2nd time again incredible customer service! and on the 3rd try it fit like a charm. I should also note that the turn around time was very quick...within a week. We are very pleased with the quality and look of the rings and we were very impressed when they arrived in a beautiful wooden box. I can honestly say that the rings and every contact we had with the company were exceptional. I do not have any reservation recommending weddingbands.com and I encourage all couples to consider purchasing their rings from them. You wont be disappointed and if like me you run into any issues e.g. size they make it very easy to resolve."
"I bought my husband a rotating band. Initially it wasnt what we exoected but weddingbands.com remade the ring and it was perfect in the end and exactly what he wanted. I was very impressed with the level of customer service and the dedication to gove ua exactly what we wanted."