"The rings we chose required customisation. The customisation was a wider band which meant the braid then looked much smaller in reality than the photos on the website. Overall we are pleased with the result but not entirely over the moon with the whole experience.
The final result did not have a wider braid to ensure proportionality of appearance was maintained.
Requests for confirmation of what the customisations were to ensure our order was accurately manufactured was met with a when complete we will confirm the customisations. If undertaken incorrectly it would have been too late to change.
Possibly a more proactive order confirmation earlier in the process could be more useful.
"My experience with weddingbands.com was excellent! At first I was reluctant to order a wedding band online due to poor return policies and the fear of getting a ring that did not look as nice as it did online. Then I came across weddingbands.com and found a ring I was really interested in. I made several phone calls and sent several emails to Edessa one of the employees who was more than helpful. Her customer service skills were exceptional and she was patient and knowledgeable about the product procedure and return policy. I was told I had a 30-day risk free guarantee which made me feel comfortable to order the ring. It was custom made for me and when I received it in the mail I was 100 satisfied. I looked at over 500 rings online and in person and the ring that I have chosen to wear is the same ring I ordered from weddingbands.com. Thank you so much for the great service and product!"
"I have been buying items from the Internet for 20 years - some good some not so good. You know the saying Buyer beware...I found Wedding Band.com and it took two weeks to decide on a design. The rings I ordered arrived in a timely manner. When I opened them I was truely impressed with the color weight finish fit and the inscription was perfect. An absolute 10. I am thrilled to be getting married and I know that my ring will stand-out from the ordinary bands so many other people wear. With so many rings to choose from...go...peruse...settle on a design...order...you will delighted."
Park Falls Wisconsin
"Received my ring in just a few days. Perfect fit and excellent quality. I am very pleased with my ring."
MARTIN L L.,
"WAS SOME DIFFICULT WITH DATE OF GETTING RING BUT WAS TAKING CARE OF AND PROVIDED ME WITH UPDATE INFORMATION AS BEST THE COULD. CUST SERVICE WAS EXCELLENT AND I RECVD MY RING IN ENOUGH TIME MY FIANCE LOVED HIS RING SO MUCH HE IS WEARING IT NOW. WOULD PURCHASE AGAIN IF EVERY NEED A RING WOULD RECOMMEND THIS SITE THE QUALITYWORKMANSHIP AND LIFETIME WARRANTY IS WORTH HAVING THANK YOU AGAIN"
"Bought my fiances wedding ring and it arrived quickly and was exactly what we wanted so fantastic! Thanks guys"