"Dear WB, We loved the rings.
I'd like to take a moment to highlight the excellent customer service provided to me this week by Steve (in shipping?). I ordered two wedding bands a few weeks ago, and the one meant for me wasn't a perfect fit. I returned it once, but the next size down also wasn't a perfect fit. I returned the ring again. In short order Steve expedited the manufacturing of what turns out is the perfect fit and overnighted it to me.
The ring arrived yesterday--one day before my departure for Italy and our wedding--and we couldn't be more pleased with your company. Many thanks to Steve and the other fine folks who helped us out in a pinch.
"Gday Id just like to say what a fantastic service your business provides. The hassle for us over the last few months had driven us to almost crack at the situation of just trying to find a matching set of his and hers wedding bands. Do you think it would be hard here in Sydney Australia to do so? - shouldnt be but gees...... almost damn impossible unless you visit an actual boutique style one off jeweller that quotes $3000 plus! So glad we stumbled across your site... The choice of options for each ring just about makes them custom.... from the size karat width fit and finish. To be honest with yas I was a bit worried at first ordering rings online all the way from the USA. Well from taking 3 days going through all your styles finishes designs etc etc we finally came up with 2 matching rings one half the width of the other same finish same design same style.....to delivery - 10 days later and as promised exactly what we ordered - even the engraving on the inside of the rings are perfect!..... Fantastic service I will never go into another jewellery shop here again until Ive explored every inch of your website... Awesome bands unbelievable value and fantastic day by day updates of the whole process. Cheers Guys - From a very happy bloke whose Mrs is relieved and off his back!"
"We bought both rings at 2 different times. The experience was wonderful in both cases -- great product and outstanding customer service. There was always someone to answer our many questions via phone or email. We returned one ring for re-sizing which was done promptly and without hassle. We love our rings. We highly recommend weddingbands.com!!!"
Fairview Heights IL
"Today i received my wedding band.
It is Great the right size looks amazing Solid heavy just a massive sign of quality.
I would use WEDDINGBANDS again but i only plan on getting married once so i will just have to settle with recommending them to others.
Thank you so much I am soooo happy."
"Received our ring within a couple of weeks from ordering. Regular email updates were sent throughout the shipping process which was great to see. Never ordered a ring online before but thought the service was great and would do it again in the future. Thanks!"
"Beautiful ring just as advertised. Excellent customer service. I will definitely use this company again."