"You cannot find a bigger pain in the ass when buying thing online then me. I fully admit I am picky and want what I want how I want it and do not apologize for it. The only problem with being that way when shopping online you have to find accommodating retailers.
When WeddingBands.com says 30 days no questions asked they mean NO QUESTIONS on returns.
I was torn between three rings. They said return for full refund so i decided to take them up on it. I ordered ALL THREE and had them all engraved om the notion that the one I liked would be done and Id just return the other two and hope they not hassle me.
The rings were all beautiful but surprisingly when I put them on I wasnt satisfied with anyone of them. They were beautiful and the craftsmanship was impeccable but not one of them jumped out at me. So I called got an RMA and returned ALL THREE. They didnt even ask why. Just issued the RMA asked if they could be on any other service. So I ordered another ring size 13 fully engraved.... and I still wasnt satisfied... They issued an RMA when I called and simply asked what more they could do.
I explained what I had looked at and what I was looking for. No this call was on a Saturday and the shop was closed. But the man answering John was very helpful and quite knowledgeable. After talkiing he told me he could customize something for me and would have it manufactured and sent out straight away. So five days later ring number six showed up. He was right it was perfect. Just what I was looking for. And by the time I received it I already had received refunds for the other five rings.
This has been one of the most satisfying and pleasurable online shopping experiences. I just wish it wasnt for a wedding ring because how many of these am I going to buy?! I wish they sold coffee or clothes or something else I order all the time just so I could keep doing business with this company.
Well done WeddingBands.Com you guys truly stand out from the crowd!"
Michael A. D.,
"Weddingbands.com gave us great customer service! I ordered the wrong size wedding band for my husband just two weeks before our wedding. Weddingbands.com resized it for us and had it back in plenty of time for the big day. My husbands band is beautiful. Its so well-made and extremely high quality. The engraving on the inside of the band is top-notch as well. I would definitely do business with this company again!"
"When I read the other reviews I thought they might have been canned or fake reviews because they appeared too good to be true. But here I am writing one because honestly - I could not be happier with the service and product quality through weddingbands.com.
It was so easy to select exactly the size and shape of simple white gold band that I wanted for myself - at HALF the price it would have been in a local store. And for my bride-to-be the local store couldnt even size the ring we wanted for her - but with weddingbands.com no problem.
Customer service was also incredibly helpful and knowledgable when we interacted with them so the whole experience was very positive."
"Great service product value and selection of wedding bands. Even though
I always try to support local merchants
and in this case I did ask my local jeweler for a comparable product but their price was several hundred dollars higher. I explained to them I had to consider my bottom line instead of theirs. Thanks for your mid-western hospitality and support!"
"Couldnt believe that I sent my ring back too small and it was back on my hand less than three days later. The young man I spoke to in Customer Service was great and the whole experience will encourage me to spread the word. Prices were great too after having shopped around locally for a wedding band to replace a lost one. Im a very happy customer!
J. G. S.,
"The ring was delivered exact date that I was told on e-mail. the ring is nice and fit perfectly and my son likes it very much."