"You cannot find a bigger pain in the ass when buying thing online then me. I fully admit I am picky and want what I want how I want it and do not apologize for it. The only problem with being that way when shopping online you have to find accommodating retailers.
When WeddingBands.com says 30 days no questions asked they mean NO QUESTIONS on returns.
I was torn between three rings. They said return for full refund so i decided to take them up on it. I ordered ALL THREE and had them all engraved om the notion that the one I liked would be done and Id just return the other two and hope they not hassle me.
The rings were all beautiful but surprisingly when I put them on I wasnt satisfied with anyone of them. They were beautiful and the craftsmanship was impeccable but not one of them jumped out at me. So I called got an RMA and returned ALL THREE. They didnt even ask why. Just issued the RMA asked if they could be on any other service. So I ordered another ring size 13 fully engraved.... and I still wasnt satisfied... They issued an RMA when I called and simply asked what more they could do.
I explained what I had looked at and what I was looking for. No this call was on a Saturday and the shop was closed. But the man answering John was very helpful and quite knowledgeable. After talkiing he told me he could customize something for me and would have it manufactured and sent out straight away. So five days later ring number six showed up. He was right it was perfect. Just what I was looking for. And by the time I received it I already had received refunds for the other five rings.
This has been one of the most satisfying and pleasurable online shopping experiences. I just wish it wasnt for a wedding ring because how many of these am I going to buy?! I wish they sold coffee or clothes or something else I order all the time just so I could keep doing business with this company.
Well done WeddingBands.Com you guys truly stand out from the crowd!"
Michael A. D.,
"Thank you! Thank you! Thank you! You guys are amazing! My fiance had ordered my wedding band, it was engraved, when I received it only 2 days later is was just a little small. You guys accepted the ring back, resized it, and had it back to me in 4 days total!! I will be recommending you to everyone! Great prices, great customer service, and fast shipping!! Thank you again!"
"Customer service is very nice. All responses were quick. Shipping is very fast My husband love the ring. Thank for all of your hard work attention to detail and of course the rings."
"I want to thank your company for their support and assistance on making the wedding day complete. I specially want to thank Steve for his help and assistance. I plan to make future purchase with your company and also recommend your business to family and friends. Once again thank you all.
"Great quality and great service! Very fast manufacturing and super fast shipping. Highly recommend!"
"very happy with the band that we had made-3 days before the wedding and we got it in time-very satisfied with the service- I would recommend this company to anyone with wedding band needs-thank you"