"You cannot find a bigger pain in the ass when buying thing online then me. I fully admit I am picky and want what I want how I want it and do not apologize for it. The only problem with being that way when shopping online you have to find accommodating retailers.
When WeddingBands.com says 30 days no questions asked they mean NO QUESTIONS on returns.
I was torn between three rings. They said return for full refund so i decided to take them up on it. I ordered ALL THREE and had them all engraved om the notion that the one I liked would be done and Id just return the other two and hope they not hassle me.
The rings were all beautiful but surprisingly when I put them on I wasnt satisfied with anyone of them. They were beautiful and the craftsmanship was impeccable but not one of them jumped out at me. So I called got an RMA and returned ALL THREE. They didnt even ask why. Just issued the RMA asked if they could be on any other service. So I ordered another ring size 13 fully engraved.... and I still wasnt satisfied... They issued an RMA when I called and simply asked what more they could do.
I explained what I had looked at and what I was looking for. No this call was on a Saturday and the shop was closed. But the man answering John was very helpful and quite knowledgeable. After talkiing he told me he could customize something for me and would have it manufactured and sent out straight away. So five days later ring number six showed up. He was right it was perfect. Just what I was looking for. And by the time I received it I already had received refunds for the other five rings.
This has been one of the most satisfying and pleasurable online shopping experiences. I just wish it wasnt for a wedding ring because how many of these am I going to buy?! I wish they sold coffee or clothes or something else I order all the time just so I could keep doing business with this company.
Well done WeddingBands.Com you guys truly stand out from the crowd!"
Michael A. D.,
"Hello WeddingBands.com, I just wanted to thank you so much for your most excellent customer service in getting my husbands ring to me in a quick and timely manner. Your follow up with me was excellent and I really appreciated it. I was a nervous wreck until you called me with the tracking number. We love the ring!!
Its very beautiful.
Tell me this though? If he thinks he wants it a size 13 versus a 12.75 is that possible to get it enlarged?
"The ring I ordered in a local jewelry store came late and it was not the right size. They told me that it will take 6 wks to get the right one. I was in panic. Until I a friend of mine recommended me this site. I not only wanted a certain band but also wanted it engraved on the inside. In my order I requested that if this would not be able to be received by the wedding date for customer service to call me. The very next day an associate called me to reassure me that even though I had ordered a ring that is custom made they would make sure that it would be crafted and shipped for me to receive it in time. As they said they would they did. I received the ring within four days. It was amazingly beautiful. Thank you weddingbands.com!
"After nearly 11 years we are having our marriage blessed in the church and I wanted to get a ring to match my husbands platinum band. The ring I found is a perfect match was very competitively priced and is of the highest quality. With free engraving and shipping-what could be better?"
"my wife loves her new ring.
I appreciate your very uplifting service and the pride you take in your work.
In todays world it is a very uncommon commodity. I will gladly recommend your company.
"My wife recently lost her wedding band that we had ordered from your site two years ago. I wanted to surprise her on our anniversary but I couldnt remember what the exact inscription was. Customer service was more then happy to look up the order and let me know what the inscription said and what ring we had ordered before.
I had a new ring very quickly and was able to surprise my wife with the replacement for our anniversary.
Ill be back to buy another if she loses this one too.