"Even though I have made purchases online I had some trepidation about buying gold jewelry especially our wedding bands online. However after reading MANY of the online testimonials and one clarifying phone call with the company I felt more at ease. Then we received our wedding bands but neither one fit. Feeling a little panicked I called the company and they couldnt have been nicer or more helpful! They immediately sent me an email outlining my concern and the information needed to mail back the rings. My partner was lucky because on the 2nd try his fit perfectly. Mine however needed to be returned a 2nd time again incredible customer service! and on the 3rd try it fit like a charm. I should also note that the turn around time was very quick...within a week. We are very pleased with the quality and look of the rings and we were very impressed when they arrived in a beautiful wooden box. I can honestly say that the rings and every contact we had with the company were exceptional. I do not have any reservation recommending weddingbands.com and I encourage all couples to consider purchasing their rings from them. You wont be disappointed and if like me you run into any issues e.g. size they make it very easy to resolve."
"I purchased my wedding ring from Wedding Bands and not only saved $750 but received great customer service. A purchase of this dollar amount online can be a bit nerve racking but to all potential customers be rest assured you will get quality service and a great product. I was informed every step of the way during the process. My ring arrived much earlier than anticipated and was more than I expected."
"We knew just what we wanted so we didnt need to go shop around and try on lots of rings. The prices on WeddingBands.com were competitive and the ordering process way easy. The rings arrived in just a few days and they look wonderful. Thanks for the great service."
"You cannot find a bigger pain in the ass when buying thing online then me. I fully admit I am picky and want what I want how I want it and do not apologize for it. The only problem with being that way when shopping online you have to find accommodating retailers.
When WeddingBands.com says 30 days no questions asked they mean NO QUESTIONS on returns.
I was torn between three rings. They said return for full refund so i decided to take them up on it. I ordered ALL THREE and had them all engraved om the notion that the one I liked would be done and Id just return the other two and hope they not hassle me.
The rings were all beautiful but surprisingly when I put them on I wasnt satisfied with anyone of them. They were beautiful and the craftsmanship was impeccable but not one of them jumped out at me. So I called got an RMA and returned ALL THREE. They didnt even ask why. Just issued the RMA asked if they could be on any other service. So I ordered another ring size 13 fully engraved.... and I still wasnt satisfied... They issued an RMA when I called and simply asked what more they could do.
I explained what I had looked at and what I was looking for. No this call was on a Saturday and the shop was closed. But the man answering John was very helpful and quite knowledgeable. After talkiing he told me he could customize something for me and would have it manufactured and sent out straight away. So five days later ring number six showed up. He was right it was perfect. Just what I was looking for. And by the time I received it I already had received refunds for the other five rings.
This has been one of the most satisfying and pleasurable online shopping experiences. I just wish it wasnt for a wedding ring because how many of these am I going to buy?! I wish they sold coffee or clothes or something else I order all the time just so I could keep doing business with this company.
Well done WeddingBands.Com you guys truly stand out from the crowd!"
Michael A. D.,
"Just received, looks great! Thank you all very much!
"I cant commend this company enough for the great product and even better service through the entire purchase and delivery process. Being overseas I was worried about delivery times and service quality but not anymore! It was great to learn that a REAL PERSON answers customer service emails. They even went out of their way to expedite my order due to the extra shipping time. Thanks very much!! It was just as easy to handle the return and replacement process. I know that Ill be buying my anniversary bands through this site/company as well."
APO South Korea