Our Guarantee
WeddingBands.com offers a Money Back
Guarantee if for any reason you are not fully satisfied with your purchase!
All of our rings have a lifetime warranty against any manufacturing and workmanship defects.
At WeddingBands.com, no purchase is
complete until you are 100% satisfied. Our wedding bands are of the highest quality
and we are confident that upon receipt of your wedding bands you will find that
it matches your order exactly. If for any reason you decide not to
keep your wedding bands, you can return them to us within thirty (30) days from
the original date of shipping for a full refund of the purchase price (shipping charges are non refundable. Each "engraved" returned ring for refund will be
subject to a Twenty-Five Dollar ($25.00) restocking fee.)
At WeddingBands.com, our wedding rings
are artfully crafted to the finest quality with precious metal or combination of
metals of your preference. Our platinum wedding rings are manufactured with 95%
platinum. We manufacture our wedding rings in 95% platinum, 95% palladium and 14K or 18K (white,
yellow, and rose) gold or a combination of these metals. Titanium and titanium/gold combinations
are also offered in some of our designs.
To better serve you, we generate a pre-filled
Return Material Authorizations (RMA) for all returned items. Please contact us at
(888)-422-4333, or (952) 892-6322, Monday - Friday 10:00 A.M. - 6:00 P.M. CST (Central Standard Time). You may also email us at:
RMA@WeddingBands.com to receive
a RMA from our Returns Department. Please include your Name, Order Number, Daytime Phone,
and let us know how we can help you. Your RMA instructions will be sent to the email address provided with your order.
The wedding band must be received back at
WeddingBands.com within this RMA time period. Any wedding bands returned with an
expired or without a visible RMA (Return Materials Authorization) number will be refused and
not be processed. For this reason, it is extremely important that the RMA number is on the outside
of the shipping package so that it is clearly visible when it is delivered to WeddingBands.com
Please do not write jewelry, diamonds,
or any other identifiable luxury item "word" on the package to protect against
possible theft during transportation. You must insure your item(s) for the full value in order to
protect your investment should there be a loss. If using U.S. mail, we would advise you to ship it in a box
rather than a mailing envelope of any kind. We are not responsible for return
shipping losses.
Any modified or altered wedding bands (by a jeweler other than WeddingBands.com) will not be
accepted. Items customized can not be returned. We are happy to do custom orders. Custom order is non-cancellable, non-returnable,
and non-refundable. If the size on a custom order does not fit, we will gladly size the ring. Credits will be made in the same form as the original purchase.
If the wedding ring you ordered does not fit
your finger size, you can return it within thirty (30) days from the original date
of shipping to be sized or exchanged for the proper size. Just specifiy your correct finger
size when requesting for a return authorization number (RMA). A wedding ring
that has been engraved or textured can also be re-sized or remanufactured. Please note: titanium
or combination titanium wedding bands and some hand made wedding bands can not be resized and must
be remanufactured.
We reserve the right to hold and/or not
process any order containing information that is incomplete, incorrect,
suspicious, can not be verified or is fraudulent.
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