- WeddingBands.com offers a Money Back Guarantee if for any reason you are not fully satisfied with your purchase.
- All of our rings have a lifetime warranty against any manufacturing and workmanship defects.
- At WeddingBands.com, no purchase is complete until you are 100% satisfied.
Our wedding bands are of the highest quality. All our wedding bands are solid 14K, 18K gold or 950-platinum and 950-palladium. We do not sell gold plated or hollow rings. We are confident that upon receipt of your wedding bands you will find that it matches your order exactly. If for any reason you decide not to keep your wedding bands, you can return them to us within thirty (30) days from the original date of shipping for a full refund of the purchase price. Shipping charges are not refundable.
To better serve you, we generate a pre-filled Return Material Authorizations (RMA) for all returned items. Please contact us at (888) 422-4333, or 1 (952) 892-6322, Monday - Friday 9:30 A.M. - 6:30 P.M. CT (Central Time).
You may also email us at: RMA@WeddingBands.com to receive a RMA from our Returns Department. Please include your Name, Order Number, Daytime Phone, and let us know how we can help you. Your RMA instructions will be sent to the email address provided with your order.
Every ring is manufactured to the size and specifications of the customer. We ask our customers not to order excessive quantity of rings just for trial. Please limit your orders maximum to 2 rings of the same size per order. WeddingBands.com reserves the right to limit order quantities. Any bands returned without a visible RMA (Return Materials Authorization) number will be refused and not processed. For this reason, it is extremely important that the RMA number is on the outside of the shipping package so that it is clearly visible when it is delivered to WeddingBands.com
Any modified or altered wedding bands (by a jeweler other than WeddingBands.com) will lose the warranty on the ring. We are happy to do custom designs; however any custom made design is non-cancellable, non-returnable, and non-refundable. If the size on a custom order does not fit, we will gladly size the ring. Credits will be made in the same form as the original purchase.
If the item(s) you ordered does not fit your finger size, you can return it within thirty (30) days from the original date of shipping to be sized or exchanged for the proper size. Just specify your correct finger size when requesting for a return authorization number (RMA). A wedding ring that has been engraved or textured can also be re-sized or remanufactured. Please note: titanium or combination titanium wedding bands and some hand made wedding bands cannot be resized and must be remanufactured.
We reserve the right to hold and/or not process any order containing information that is incomplete, incorrect, and suspicious, cannot be verified or is fraudulent.
Please do not write jewelry, diamonds, or any other identifiable luxury item "word" on the package to protect against possible theft during transportation. When you return your purchases back, you must insure them for the full value. If using U.S. mail, we would advise you to ship it in a box rather than a mailing envelope of any kind. We are not responsible for return shipping losses.